JackpotCity is a popular online casino that offers a wide variety of games, including slots, table games, and live dealer options. Whether you’re a seasoned player or just starting out, the site provides a user-friendly platform for you to enjoy your favorite games. In this guide, we will provide step-by-step instructions on how to navigate the Jackpot City official website, including how to sign up, deposit and withdraw funds, access promotions, and play the various games offered. By the end of this guide, you’ll have all the information you need to start playing and winning at JackpotCity.

Jackpot City official website

JackpotCity is an online casino that offers a wide variety of games and features to its players. The casino has been in operation since 1998 and is licensed and regulated by the Malta Gaming Authority. JackpotCity’s official website is designed with a modern and sleek interface, which makes it easy to navigate and find the desired games. The casino’s website is available in multiple languages and can be accessed from desktop or mobile devices. JackpotCity’s website also provides various payment methods for deposit and withdrawal, along with excellent customer support services. In the following sections, we will discuss the steps to register on Jackpot City, how to navigate the website, the available games, and more.

JackpotCity site

How to start playing – Registration for new players

Here is a step-by-step guide on how to register and start playing at JackpotCity casino:

  1. Go to the JackpotCity official website at www.jackpotcitycasino.com
  2. Click on the “Sign Up” button located in the top-right corner of the screen.
  3. Fill in the registration form with your personal information, including your name, date of birth, email address, and phone number.
  4. Choose a username and password to use for your account.
  5. Select your preferred language and currency.
  6. Agree to the terms and conditions by ticking the box at the bottom of the page.
  7. Click on the “Register” button to complete your registration.
  8. You will receive a confirmation email from JackpotCity with a link to activate your account.
  9. Click on the activation link to verify your email address.
  10. Log in to your account using your chosen username and password.
  11. Make your first deposit to start playing real money games.

Note: It is important to provide accurate information during registration to avoid any issues with verifying your account or processing withdrawals later on. Additionally, JackpotCity may require additional verification documents to confirm your identity, such as a copy of your ID or passport, proof of address, or a copy of the credit card used for deposits.

Account Verification

Account verification is a process in which an online casino, JackpotCity, confirms the identity and age of its players to ensure the safety and security of the platform and its users. This is typically done by submitting personal identification documents such as a passport, driver’s license, or government-issued ID, and sometimes proof of address like a utility bill.

Verification is usually required before players can make their first withdrawal, but it may also be requested at other times throughout a player’s experience on the platform. The process is often straightforward and can be completed by uploading the required documents through the casino’s website or app.

Once a player’s account has been successfully verified, they will have access to all the features of the casino, including making deposits and withdrawals, participating in promotions and bonuses, and playing the various games offered. It’s important to note that account verification is a standard practice in the online gambling industry and is required by regulatory authorities to prevent fraud and ensure the integrity of the games.


A JackpotCity account is a personal profile that a player creates on the official website of the casino. The account allows players to access various features of the site, including depositing and withdrawing funds and accessing promotions and bonuses. Once registered, players can log in to their account using their username and password to access the site’s features. Additionally, players can view their account balance, transaction history, and personal details, as well as update their account settings and preferences. Some features may require account verification before they can be accessed, such as depositing or withdrawing funds. Overall, a Jackpot City account is a convenient and essential tool for any player who wishes to enjoy the games and features offered by the online casino.

jc app

Making a deposit and withdrawing money

JackpotCity offers its players a range of safe and secure payment options for both depositing and withdrawing funds. The available payment methods may vary depending on your location and currency, but generally include credit and debit cards, e-wallets, bank transfers, and prepaid cards.

To make a deposit, simply log in to your JackpotCity account and click on the ‘Banking’ button. Select your preferred payment method and follow the instructions to complete the transaction. Deposits are usually processed instantly or within a few minutes, depending on the payment method used.

To withdraw funds from your Jackpot City account, navigate to the ‘Banking’ section and select the ‘Withdrawal’ option. Choose your preferred payment method and follow the prompts to complete the transaction. Withdrawals are typically processed within 24–48 hours, but may take longer depending on the payment method used and any applicable processing times.

It’s important to note that JackpotCity may require account verification before processing withdrawals. This may involve submitting certain documents, such as government-issued identification or proof of address, to confirm your identity and ensure the security of your account.


The Help Desk at JackpotCity is a customer support service that is available 24/7 to assist players with any questions or issues they may have. The Help Desk can be accessed through the casino’s website, either by live chat or email. The live chat option allows players to get immediate assistance from a customer support representative, while the email option provides a more formal channel for communication.

The Help Desk can assist with a range of queries, including account issues, technical problems, game inquiries, and banking concerns. The support team is highly trained and knowledgeable, and strives to provide prompt and efficient assistance to all players. In addition to English, the Help Desk is also available in several other languages, making it easier for non-native English speakers to communicate their queries.

Overall, the Help Desk at Jackpot City is a valuable resource for players who require assistance or have questions about the casino or their account. With its 24/7 availability and knowledgeable support team, players can rest assured that their issues will be addressed promptly and effectively.

What Jackpots are available at JackpotCity Casino

JackpotCity Casino offers a wide range of jackpot games that are available for players to enjoy. Some of the most popular jackpot games at Jackpot City include Mega Moolah, Major Millions, King Cashalot, Treasure Nile, and Cash Splash. These games offer varying jackpot sizes, with some jackpots reaching well over a million dollars.

Mega Moolah is one of the most famous jackpot games, with its progressive jackpot often reaching several million dollars. Major Millions and King Cashalot also have sizable jackpots that are frequently hit.

In addition to these popular jackpot games, JackpotCity also offers several other progressive jackpot slots, such as Fruit Fiesta, Lotsaloot, and Tunzamunni. These games have smaller jackpots but still offer the potential for significant wins.

JackpotCity also offers some progressive jackpot games in other categories, such as video poker and roulette. These games include Poker Ride, Cyberstud Poker, and Roulette Royale. Overall, JackpotCity has a good selection of jackpot games to choose from, with varying jackpot sizes and game types.

Mobile App

The JackpotCity Mobile App is a downloadable application for smartphones and tablets that allows players to access their favorite casino games on the go. The app is available for both iOS and Android devices and can be downloaded from the App Store or Google Play Store, respectively. The mobile app offers a similar user experience as the desktop version of the website, allowing players to access a wide variety of games, make deposits and withdrawals, and contact customer support. The app also features exclusive mobile promotions and bonuses for players who prefer to play on their mobile devices. Overall, the JackpotCity Mobile App provides a convenient and seamless gaming experience for players who prefer to play on their smartphones or tablets.


Is it safe to play at JackpotCity?

Yes, it is safe to play at JackpotCity. The casino is licensed and regulated by the Malta Gaming Authority, and uses industry-standard encryption technology to protect players' personal and financial information.

How do I register at JackpotCity?

To register at JackpotCity, go to the official website and click on the "Sign Up" button. You will need to provide some personal information, such as your name, address, and date of birth, as well as create a username and password.

How do I make a deposit at JackpotCity?

To make a deposit at JackpotCity, log in to your account and click on the "Banking" button. You can then select your preferred payment method and enter the amount you wish to deposit.

What games are available at JackpotCity?

JackpotCity offers a wide variety of games, including slots, table games, video poker, and live dealer options. Some of the most popular games include Mega Moolah, Blackjack, and Roulette.

How do I withdraw my winnings from JackpotCity?

To withdraw your winnings from JackpotCity, go to the "Banking" section and select the "Withdrawal" option. You can then choose your preferred withdrawal method and enter the amount you wish to withdraw.

Are there any bonuses or promotions available at JackpotCity?

Yes, JackpotCity offers various bonuses and promotions to both new and existing players. These may include welcome bonuses, free spins, and loyalty rewards.

How do I contact customer support at JackpotCity?

You can contact customer support at JackpotCity via live chat, email, or phone. The support team is available 24/7 to assist you with any questions or concerns you may have.
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